Sleep Number

Sr Manager Program Management

US-MN-Minneapolis
Req. #
2017-15147
Type
Fulltime-Regular

Overview

The SrManager of Program Management will lead the integrated program level schedules and cross-functional integration for product development and process improvement efforts.  The role will focus on the critical development schedules for product durables coordinating with engineering, software development teams and other functional leaders and project managers across the organization.   This role will coordinate, manage and execute program level milestone timelines that will combine both waterfall and agile project plans as well as implement process improvement and management tools within a Stage Gate development practice. Leading development timelines will require strong project management capabilities, technical & business acumen and strong interpersonal communication skills to drive accountability through all phases of the development cycle.

Responsibilities

  • Manage and drive program execution across the product development organization~ Hardware, electronics, software and functional leaders within a vertically integrated retail organization.
  • Implement best practices and toolsets to communicate within the organization, mitigate risk, and drive accountability
  • Refine project components that contribute to Stage Gate process effectiveness and continuous improvement
  • Coordinate and lead product and cross-functional steering committee meetings
  • Work with key work stream project managers to coordinate and facilitate key program level handoffs
  • Manage and lead program level unit and platform level integration
  • Own program level dependencies to define program level risk assessments and develop mitigation plans or contingencies as needed
  • Manage technical and cross-functional timelines to ensure projects are on track and on budget to deliver against the market requirements
  • Perform analysis and evaluation of options, alternatives of product development paths in an agile manner
  • Actively resolve any open issues with new products coming to market, working cross functionally with business and supply partners
  • Ensure voice of customer and customer experience is carries through in development decisions
  • Generate relevant insights for the business and exploit them to create products that will be endeared by our customers

Qualifications

  • The ideal candidate will have exceptional background in project management and communications
  • 7+ years’ experience; technical project/program management, engineering, product management, product development experience is ideal
  • Experience with electronics and software development required
  • Experience and strong knowledge of a Stage Gate development process
  • Experience and applied knowledge of agile development processes
  • Experience and applied knowledge of waterfall hardware development processes
  • Proven track record of bringing forth and executing projects on time and on budget
  • Strong cross functional leadership: demonstrated ability to engage multisite teams and external partners to generate expected results
  • Ability to think both strategically and tactically in a high energy, fast paced environment
  • Exceptional interpersonal, influencing, and communication (written and verbal) skills
  • Excellent organizational skills – ability to prioritize – multi-task oriented
  • Attention to detail – with strong critical thinking skills
  • Demonstrated ability to manage multiple projects - work prioritization, planning and task delegation
  • Experience in working with dispersed project teams
  • Bachelor's degree in relevant field required
  • PMP preferred
  • MBA preferred
  • Skilled in the Microsoft office suite, with strong knowledge of Microsoft project
  • Understanding of connected cloud based product platforms
  • Knowledge of FCC, UL and ETL
  • Manufacturing and sourcing experience
  • Understanding of modular design concepts – both Mechanically and via Software
  • Ability to travel 15% of the time

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