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Sales Operations Manager - Store Inventory & Asset Protection

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Responsible for the management and leadership of the Store Inventory/Asset Protection team members. Responsible for identifying and implementing process improvement and efficiencies pertaining to inventory and asset protection. Works to improve productivity and processes in the sales organization through cross functional and sales project team leadership. Overall responsibility for Loss Prevention programs and store audits (external and store driven), identification and implementation of programs to improve store compliance/execution, training of Multi-Store Leaders, and overall inventory management.


  • Development, coaching and training of Store Inventory/Asset Protection team members.
  • Primary contact for asset protection needs from stores and Multi-Store including inventory support needs, discrepancies, open orders, negative inventory, new/retrofits/closings.
  • Analyze and resolve inventory variances, including financial ramifications.
  • Ongoing management of the beds, bases and bedding inventory in the each store.
  • Management of Display Supply Expense within the store.
  • Educate and train stores and Multi-Store Leaders in regards to asset protection.
  • Identify and implement process improvements for Multi-Store Leaders and stores pertaining to asset protection.
  • Independently solve problems pertaining to store asset protection issues through direct involvement and/or through coaching team members.
  • Lead and participate in cross functional teams pertaining to sales projects on a variety of subjects as needed.



Responsible for additional projects including:

  • Manage the holistic asset protection program including, store audits (LPI and MSL), Store Self Assessments, missing deposits, etc. Identify and resolve Loss Prevention issues and store compliance issues arising from store audits. Communicate trends and develop process improvements to correct trends.
  • Partner on all product launches/changes within the store.
  • Lead global inventory needs such as bed sell off tracking and event bed inventory.
  • Manage relationship with LPI.


  • 2 - 5 years sales operations, sales training, inventory/asset protection manager or sales communication experience required; minimum of 2 years of experience in a retail environment strongly recommended.
  • Team leadership experience required.
  • Project Management experience required
  • Four year BS/BA degree required
  • Computer skills (Word & Excel required; Access preferred).
  • Ability to be flexible in an environment with constantly changing deadlines.
  • Strong follow-up, attention to detail, and strong organization is a must.
  • Strong problem solving skills.
  • Team-oriented and strong interpersonal skills.
  • Excellent verbal and written communication skills


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